Merchant support
From install to first try-on.
Straightforward guides for setting up ProductTryOn in Shopify and resolving common storefront issues.
Install on Shopify
Add the theme block, select products, test a preview, and publish.
Open guidePhoto privacy
Understand image processing, stored session data, retention, and privacy requests.
Open guideContact support
Send the store domain, product URL, approximate time, and a screenshot of the issue.
Open guideSupport hours
Email support is monitored Monday-Friday. Urgent service incidents should include “Urgent” and the affected myshopify.com domain in the subject.